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COVID-19 Support from the Banks

written by Darren Hagarty


Banks are working with their customers to provide support through the COVID-19 pandemic. This is on the back of a range of measures announced by the government as part of their Coronavirus Stimulus Package, including:

Loan Repayment Relief

Banks will defer loan repayments for six months for small businesses who need assistance because of the impacts of the coronavirus.

SME Loan Guarantee Scheme

The Government will establish the Coronavirus SME Guarantee Scheme which will support small and medium enterprises (SMEs) to get access to working capital to help them get them through the impact of the Coronavirus. Under the Scheme, the Government will guarantee 50 per cent of new loans issued by eligible lenders to SMEs. The Government’s support will enhance lenders’ willingness and ability to provide credit to SMEs with the Scheme able to support $40 billion of lending to SMEs.

Low Cost Loans from Smaller Lenders

$15 billion in stimulus investment will be made available to enable small banks and non-banks to supply low-cost loans to customers and small business. This will enable customers of smaller lenders to continue to access affordable credit.

Strategies for dealing with your bank

Personal and business customers should consider making the following requests of their bank:

  1. deferring principal reductions; and 
  2. pausing asset finance repayments immediately; and
  3. moving home loans to interest only, or pausing principal and interest repayments; and
  4. amending or deferring conversations surrounding covenants / conditions, or having covenants waived altogether.

Importantly, the time to act on this is now to preserve flexibility moving forward, remembering that whilst planning for the worst and hoping for the best, the ability to be be able to grow profitably on the other side is something that can be planned for now.

Links for the major banks and their COVID-19 support packages are as follows:

Macquarie

https://www.macquarie.com/au/personal/coronavirus

CBA

Home Loan

https://www.commbank.com.au/latest/support-for-home-loan-customers.html

Business

https://www.commbank.com.au/latest/coronavirus.html?ei=anch_CTA

ANZ

Home Loan

https://www.anz.com.au/personal/home-loans/your-loan/covid-19/

Business

https://www.anz.com.au/promo/covid-19/

Westpac

Home Loan

https://www.westpac.com.au/help/disaster-relief/coronavirus/?pid=iwg:sc:COVID-19_2003:tile:car_per

Business

https://www.westpac.com.au/business-banking/small-business-relief/.html

NAB

Home Loan

https://www.nab.com.au/personal/customer-support/covid19-help/home-owners-support

Business

https://www.nab.com.au/personal/customer-support/covid19-help/business-support

Suncorp

https://www.suncorp.com.au/banking/covid19-information.html

BOQ

https://www.boq.com.au/help-and-support/assistance

Darren Hagarty is a Director of PT Partners. Our thanks to Balanz (www.balanz.com.au) for their contribution to this article.

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